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Posted 19 August, 2026

Accounting CX Specialist -- Hybrid, Proactive Support

xero
Wellington, WGN, NZ Full Time
Reference: 3e3d5fd1ba036e85

Job Description

Xero is seeking a Customer Experience Specialist - Accounting to be the first point of contact for small business owners, bookkeepers, and accountants, helping them get the most from Xero. You’ll listen carefully, apply accounting fundamentals, and ensure every conversation is genuinely useful. Beyond solving the present query, you’ll show customers the bigger value Xero offers, using good judgment to decide whether to resolve on the spot or involve others. #J-18808-Ljbffr

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