Job Description
NZ Safety Blackwoods is seeking a Customer Experience Manager to shape a best-in-class customer journey from Wiri, Manukau. You will lead the inbound CX function, including Customer Care and Product Specialist teams, driving satisfaction and continuous improvement. You’ll partner with cross-functional teams to understand needs, embed customer focus, and deliver practical improvements that simplify doing business with us. A dynamic leadership role with strong emphasis on coaching and metrics. #J-18808-Ljbffr
