Operations Support Technician

Cleaning Systems Ltd is looking for a hands-on Operations Support Technician to join our East Tamaki team. Reporting to the General Manager, this is a dynamic and diverse role providing practical support across our warehouse, workshop, electrical and logistics functions - helping ensure smooth, reliable daily operations across the business. Position Purpose To provide multi-functional support across the business. This role ensures business continuity and smooth daily operations by combining practical capability with administrative and logistics support. Key Responsibilities Customer & Business Support Provide general assistance for customer enquiries related to ordering, tracking, or service. Support internal teams (sales, service, training) as required. Contribute to continuous improvement initiatives in customer experience and operational efficiency. Workshop & Electrical Support Provide support to the Workshop Manager and Electrician - including equipment setup, testing, and documentation. Assist with truckmount installations, servicing, and health checks. Support recordkeeping for service jobs and parts inventory through MechanicDesk. Warehouse & Logistics Support Assist with stock movements, inventory accuracy, and dispatch coordination during peak periods or absences. Ensure accurate data entry into business systems. Help streamline warehouse processes and maintain operational readiness. Skills & Attributes Good attitude and hard working is a must. Practical, hands-on mindset with the ability to switch between multi-functional tasks. Excellent organisational and attention to detail. Clear communication skills and a collaborative working style. Problem-solving and initiative - able to identify and resolve issues proactively. Comfortable using everyday business systems for data entry and reporting. Polite courteous, and a strong focus on customer engagement and satisfaction. Qualifications & Experience Familiarity with electrical or mechanical workshop environments is a requirment. Experience in warehouse, logistics, or technical service operations desirable. Trade background or relevant vocational experience preferred. Prior experience in a multi-functional or customer-facing support role an advantage. #J-18808-Ljbffr