Team Lead Accounts Receivable

Lead a high-performing Accounts Receivable team driving accurate billing, strong credit control, and timely cash flow across DOC $80,695.00 - $101,951.00 Permanent full time, Wellington location Our vision: Nature is thriving in Aotearoa Te Oranga o te Ao Tūroa About the role Cash flow is the lifeblood of the organisation, and this role sits right at the centre of it. As Team Lead, Accounts Receivable, you will guide a specialist team responsible for billing, collections, and credit control - ensuring revenue is accurately captured and cash is collected on time, every time. This is a hands‑on leadership role where you’ll balance operational oversight with people leadership, system improvement, and stakeholder engagement. You will work closely with internal partners such as the National Transaction Centre and Regional Operations teams, as well as external customers, to resolve billing issues, strengthen collection outcomes, and ensure a seamless end-to‑end receivables process. You’ll also play a key role in audit readiness, system integrity (including booking system reconciliation), and continuous improvement of processes and reporting. The position will be focussed on: Lead, coach, and develop the Accounts Receivable team to ensure accurate, timely invoicing, receipting, and effective credit control across all customer accounts Monitor debtor ageing and proactively manage collections, dispute resolution, and escalation of overdue accounts to minimise bad debt risk Ensure integrity of Accounts Receivable ledgers, including reconciliations, booking system integrity, and timely resolution of reconciling items Partner with internal stakeholders and customers to resolve billing issues, improve processes, and enhance end‑to‑end revenue assurance outcomes Drive performance, compliance, and continuous improvement across AR operations, including audit responses, reporting, planning, and system/process enhancements Click here for the Role Description Ngā pūkenga me ngā wheako Skills and experience If you have some of following, we are keen to hear from you: Strong technical expertise in Accounts Receivable, billing, credit control, and debt management within high‑volume environments Previous experience of SAP S/4Hana is desirable Proven experience leading and developing teams, including coaching, performance management, and capability building Strong analytical skills with the ability to interpret ageing reports, reconcile accounts, and identify financial risks or anomalies Excellent communication and stakeholder engagement skills, with the ability to manage sensitive customer and dispute conversations effectively Sound understanding of internal control frameworks, audit requirements, and financial governance in a regulated environment Demonstrated experience working in or with large government or complex organisational environments with strict financial delegations and compliance requirements Ability to manage competing priorities, plan effectively, and deliver against operational and strategic objectives Commitment to fostering a safe, inclusive, and high‑performance team culture with strong focus on wellbeing, collaboration, and continuous improvement Mō te tīma About the team The Finance Directorate ensures the viability of the Department through strategic financial management and by planning, measuring, and reporting its year‑to‑year business and financial interests. He aha ngā pāinga mōu? What’s in it for you? DOC places importance on developing a culture where everyone can participate, thrive, and grow. We’re working towards being an organisation that is diverse, equitable and inclusive by default. You can learn more about what we offer here. We support flexible work arrangements for our kaimahi who are working in a wide variety of roles and locations across Aotearoa. Flexible options will be considered based on your role and in discussion with your leader. The salary range for this position is $80,695.00 - $101,951.00 with the starting salary of the successful applicant being based on their relevant skills and experience. Eligibility to work in New Zealand is mandatory – this includes holding a valid work visa that covers the whole period of employment. Due to high volumes, we are not engaging with recruitment agencies for this role. Applications close at 11:59 pm on Monday, 17 August 2026. Depending on the volume of applications received, we may close this advertisement early, so please submit your application as soon as possible. For further enquiries, please contact Emily Blokker, Recruitment Advisor, [email protected] Our vision: Nature is thriving in Aotearoa The Department of Conservation, Te Papa Atawhai (DOC) serves to protect and restore nature across Aotearoa. When nature thrives, we all thrive. Ko tā Te Papa Atawhai he tiaki, he whakarauora anō hoki i te taiao puta noa i Aotearoa. He oranga taiao, he oranga tangata. Our people bring this vision to life. Spread across Aotearoa, they care for our land, water, and native species. From frontline rangers and technical experts to vital support teams - we have a diverse range of roles. Read more about DOC #J-18808-Ljbffr