Library & Community Hub Assistants - 20hrs per week

Select how often (in days) to receive an alert: Library & Community Hub Assistants - 20hrs per week 10 Aug 2026 Te Tūranga | About the role We have three 20hr week positions available in our Tauranga library, working the following shifts; Position 1: Monday 10am – 5.30pm, Friday 8.30am – 3.30pm, Saturday 9am – 4pm Position 2: Monday 9.30am – 5pm, Saturday 9am – 4pm, Sunday 9am – 4pm Position 3: Monday 9am – 4pm, Friday 9.30am – 5pm and Sunday 9am – 4pm These shifts are fixed, so it’s important that you only apply if these days and times work for you. You will be asked to indicate in your application which role(s) you are applying for. As a Library & Community Hub Assistant you willwelcome and assist community members to access both library and council services. Library and Community Hub Assistants provide excellent customer service to the community. Some of your tasks will include: Providing information to customers about Council services, community engagement, bylaws, policies, and procedures across a range of council activities. Supporting customers with printing, photocopying and scanning Issuing, returning and shelving items Assisting with the promotion, booking and delivery of library programmes Recommending and discussing books with children and adults Connecting customers to our digital resources, such as ebooks, printing and scanning Upskilling knowledge of Te Ao Māori, library databases, computer programmes, changes in technology, health and safety. Ngā Pukenga | What you’ll need to succeed To succeed in this role, you’ll bring: Minimum of 3 years’ work experience, preferably in a library, community or customer service environment Outstanding customer service and interpersonal skills Resilience when dealing with challenging customers and situations. The ability to communicate with people within our diverse Tauranga City community Applications will close Friday 21st August We’re committed to building a diverse team that reflects the communities we serve. We welcome applications from people of all backgrounds, including those living with disabilities. If you need any support or adjustments to take part in our recruitment process, please contact our Talent Acquisition team [email protected] You must have the legal right to live and work in New Zealand to apply for this role. Tauranga City Council does not accept unsolicited contact or applications from recruitment agencies. We will not pay fees or commissions related to unsolicited contact. #J-18808-Ljbffr