Trade Sales & Operations Coordinator

Is This Role For You? We're looking for a genuine people-person who's just as comfortable on the tools as they are closing a sale — someone who thrives on variety and doesn't want to be stuck behind a desk or stuck on the tools full-time. This is not a pure trades role, and it's not a pure sales role either. It's a genuine mix: 50% hands-on property maintenance and handyman work, 40% quoting and sales, and 10% coordinating tradespeople. At Tradeplus, we've spent the last three years renovating, repairing and maintaining Auckland homes — everything from bathroom upgrades and painting to water damage and landlord compliance — with a small crew who take real pride in the finish. In this role: No two days look the same You'll go from a quote on the phone to a job on the tools to briefing a subcontractor, all in the same day Clients expect clear communication and a calm, friendly presence — especially when a job hits a snag You'll be trusted to watch costs and quality as closely as the Director does You'll work closely with admin support, the Company Director, and an established network of subcontractors You’ll thrive if you: Genuinely enjoy people — clients, tradies, everyone in between Can keep a client calm and confident even when a job goes sideways Like the variety of switching between tools, quoting, and coordinating trades Have worked in the trades and are ready to trade some tool time for sales and project management Take pride in a good finish and don't believe in cutting corners to hit a number If you want a predictable, single-lane role, this isn't for you. If you want genuine variety and real ownership over how jobs run — keep reading. More Details of the Job Who are you applying to work for? Tradeplus is a growing Auckland trades and property maintenance business. We pay our people and subcontractors on time, we communicate properly with our clients, and we don't cut corners to hit a number. What are the working hours? This is a full-time role based in Auckland, generally aligned to standard trade/business hours, with the flexibility to accommodate site start times and occasional client needs outside standard hours. Who will I report to? You’ll report to the Company Director, working alongside admin support day to day and coordinating Tradeplus's established network of subcontractors. Summary of Role This role is approximately 50% hands-on trade work, 40% quoting and sales, and 10% project management : On the Tools (50%): General property maintenance and handyman work — real tools, real variety, day to day. Quoting & Sales (40%): Receiving enquiries, running site visits, preparing and approving quotes, and managing variations — with a genuine focus on client relationship and trust, not just closing the sale. Project Management (10%): Scheduling jobs, briefing subcontractors and tradespeople (verbally and in writing), and keeping jobs on time and on budget. Experience and Qualifications Must: Be a genuine people-person — someone clients and subcontractors warm to quickly, even under pressure Must: Have practical handyman or property maintenance experience Must: Be comfortable in sales — confident discussing scope, price and value without being pushy Must: Stay calm under pressure and keep clients steady when a job hits a snag Must: Have some experience in trades, construction, or operations/scheduling Must: Hold a full, clean driver's licence Must: Be comfortable working on active job sites — ladders, uneven terrain, lifting materials Confident: Working knowledge of job management software (or willing to learn) Confident: Managing multiple jobs and priorities at once Ideal: Experience coordinating subcontractors or tradespeople More Day-to-Day Specifics About the Role 1) On the Tools — Property Maintenance & Handyman Work Get hands-on with general property maintenance and handyman jobs Deliver materials and meet tradespeople on-site at job start Run safety/toolbox briefings before high-risk work Conduct final walkthroughs and get client sign-off 2) Quoting & Sales Receive inbound enquiries by phone or text and log client details in Fergus Discuss job scope with clients and determine if a site visit or photos are needed Conduct site visits — measurements, photos, notes — and explain deposit terms and early-payment discounts Review and approve quotes for pricing, scope and margin accuracy Scope, price and communicate variation quotes to clients 3) Project Management & Subcontractor Coordination Schedule jobs in Fergus and arrange materials, tools and equipment Brief tradespeople and subcontractors ahead of each job, both verbally and in writing Keep jobs moving to plan, watching costs and timelines to keep everything on time and on budget 4) Client & Subcontractor Relationships Build and maintain trusted client relationships through proactive, clear communication Maintain strong, respectful working relationships with subcontractors and tradespeople Handle client concerns and variations professionally to protect the relationship and support repeat business #J-18808-Ljbffr