Senior Insights Analyst

At MAS, we're on a mission to improve the financial health and wellbeing of our Members and communities. As a mutual, we're owned by our Members, putting people at the heart of everything we do. We're a New Zealand-owned mutual insurer and investment company with a clear purpose - helping our Members achieve financial health and wellbeing. We're proud of our supportive culture, collaborative way of working and commitment to doing the right thing for our Members. As a smaller organisation, you'll have the opportunity to make a real contribution, broaden your experience and work closely with experienced leaders and subject matter experts. At MAS, you'll join a team that's: Motivated to make a difference Focused on delivering high quality outcomes for our Members Guided by our values: Make a difference, In it together and Own it, do it Supportive, inclusive and committed to helping each other succeed Looked after with a range of benefits including Health and Life insurance, Income Protection Insurance and 6% KiwiSaver About the Role This is a key role focused on helping MAS better understand our Members and turning data into meaningful insights that improve Member outcomes, business performance and decision making. You'll play a leading role in developing trusted insight products that support Member segmentation, retention, growth, engagement and campaign performance. This role can be based in either our Auckland or Wellington Offices and is a Permanent Position. Responsibilities Developing and maintaining Member insight products, including segmentation, retention, growth and engagement analytics. Designing analytical approaches, measures and visualisations that turn complex data into actionable insights. Providing evidence-based recommendations that influence strategy, prioritisation and decision making. Partnering with stakeholders to identify opportunities where data and insights can improve Member and business outcomes. Translating analytical findings into clear and compelling stories that drive action. Supporting analytical standards, quality and capability across the broader team. Ensuring strong governance, quality assurance and compliance practices across analytical outputs. Qualifications Significant experience in analytics, insights, business intelligence or customer analytics. Required Skills Advanced SQL skills and experience working with complex datasets. Strong Power BI experience and exposure to modern cloud data platforms. Experience developing analytical products, dashboards, segmentation models or decision-support tools. Excellent communication, storytelling and stakeholder management skills. The ability to work through ambiguity and translate business challenges into analytical solutions. A collaborative approach with a passion for continuous improvement. If you're passionate about transforming data into insights that drive better Member outcomes, we'd love to hear from you. #J-18808-Ljbffr