Programme Test Manager - Contractor

About us At Westpac New Zealand, our purpose is to Help New Zealanders Succeed. As a Bank and one of New Zealand’s leading employers, we are passionate about helping people. We are taking action today to create a better future for the people who bank with us, work with us, invest in us or are part of our broader communities. Mō te tūranga | About the Role The Programme Test Manager provides independent programme-level assurance that Digital 2.0 delivers an integrated, production-ready ecosystem of customer-facing and technology-facing services. The roleoperatesfrom an end-to-end customer journey and business process perspective, ensuring solutions deliver the intended customer, operational and business outcomes. The role champions modern Quality Engineering practices, embedding quality through automation, continuous testing, Shift Leftprinciplesand risk-based assurance. Working across all Digital 2.0 delivery streams, the role provides leadership with a clear, evidence-based view of quality, readiness and residual risk while enabling delivery teams to own quality outcomes. The role willleverageexisting quality engineering practices,processesand ways of working where they are effective, introducingadditionalguardrails,standardsand practices only where material gaps, inconsistencies or risks areidentified. Delivery teamsremainaccountable for component-level quality outcomes and execution of testing activities within their scope. The Programme Test Manager provides programme-level governance, assurance, standards,reportingand oversight. Key Interfaces Tech Delivery Leads in the compilation of a single integrated delivery plan. Functional teamsof Architecture, UX Design, ISG Chapter Leads,TALs, SGOs,POsandSOs Service Transition and Change & Release Management functions Programme Delivery and Digital Leadership functions. Success Measures Leadership has a clear, evidence-based view of programme quality, readiness and residual risk, enabling informed delivery and release decisions. Deliveryteamsown quality outcomes, while customer journeys, business processes and integrated services arevalidatedand released with confidence. Testing practices,governanceand evidence remain aligned with WNZL Testing Controls,Standardsand audit requirements SDLC metrics provide transparent visibility of quality, progress,readinessand delivery risk across the programme. Nā tāu rourou | What will you bring? Key Outputs Testing & Quality Management Strategy Environments, Test Data & Integrated Services Strategy Shift Left, Automation & Continuous Testing Framework Integrated Test & Release Approaches Programme Quality, Defect & Readiness Dashboards SDLC Quality Metrics & Reporting Test Outcome, Readiness & Residual Risk Assessments Audit-Ready Quality Governance & Assurance Artefacts Customer & Quality Assurance Provide programme-level assurance that solutions deliver the intended customer journeys, businessprocessesand business outcomes. Ensure quality is assessed across digital channels,MarTechcapabilities, data flows, integrated services, operationalhand-offsand supporting technology platforms. Establish governance and oversight to ensure functional, integration, security and non-functional testing is planned and executed effectively across delivery teams. Quality Engineering & Shift Left Champion modern Quality Engineering practices, embedding automation, continuous testing, Shift Leftprinciplesand risk-based assurance across the programme. Establish quality standards, guardrails and practices that enable delivery teams to own quality outcomes andoperateeffectively and autonomously. Support the evolution of testing and quality practices to align with New Ways of Working, data-drivenservicesand AI-enabled capabilities. Test Strategy, Governance & Standards Establish programme testing,qualityand environment management strategies. Align programme delivery with WNZL Controls,Standardsand expectations. Leverage existing quality engineering practices, introducingadditionalguardrails,standardsandprocesses onlywhere gaps, inconsistencies or risksexist. Environments, Test Data & Integration Readiness Provide oversight of environment, testdataand integrated service readiness. Ensure ownership and delivery responsibilities for environments, test data and integrated services are clearly defined and managed. Provide visibility of environment, integration and test data risks that mayimpactdelivery or release readiness. Release Readiness & Service Introduction Provide independent assessment of residual risk and releasereadiness. Ensure testing outcomes, evidence and acceptance criteria support service transition, technical readiness,changeand release governance. Coordinate the preparation of evidence, approvals and artefactsrequiredto support safe introduction into production. Reporting, Assurance & Audit Readiness Establish meaningful SDLC metrics covering preparation, automation, execution, defects, non-functionaloutcomesand release readiness. Provide leadership with a view of programme quality,readinessand residual risk. Maintain audit-ready quality governance and represent the programme in assurance,auditand governance reviews. #J-18808-Ljbffr