F&B Supervisor

Food & Beverage Supervisor ROKI Collection – Queenstown, New Zealand About Us ROKI Collection is redefining ultra-luxury hospitality in Queenstown, delivering authentic, thoughtful service and unforgettable guest experiences. Home to distinctive dining venues including The Terrace – inspired by the bounty of the sea, Essence – our refined signature restaurant, and our beautifully curated breakfast service, ROKI celebrates local produce, craftsmanship, and the spirit of genuine hospitality. The Role As a Food & Beverage Supervisor, you will have the unique opportunity to work across our three dining experiences – from early mornings in our breakfast service to refined evenings in Essence and relaxed, vibrant moments at The Terrace. This is an ideal role for someone passionate about service leadership, excellence, versatility, and delivering memorable moments to our guests. Key Responsibilities Provide warm, attentive service across breakfast, lunch, and dinner shifts as rostered Confidently deliver menu knowledge and guide guests through our offerings at The Terrace and Essence Set up and maintain dining areas to the highest standards of presentation and hygiene Process guest orders accurately and efficiently, ensuring special requests and dietary needs are met Collaborate closely with kitchen and bar teams to ensure seamless service flow Uphold ROKI Collection’s commitment to exceptional guest experiences at every touchpoint About You Previous supervisor experience in a restaurant, hotel, or café environment – ideally within luxury or boutique hospitality Strong communication skills and a naturally warm, engaging personality A genuine passion for food, wine, and service excellence Flexibility to work varied shifts, including early mornings, evenings, weekends, and public holidays Positive attitude, reliability, and a commitment to teamwork What We Offer Opportunity to work within Queenstown’s newest luxury collection, across multiple distinctive dining concepts Professional development and ongoing training in luxury hospitality standards A supportive, inclusive team culture where individuality and passion are valued Staff meals, uniform, and other team benefits CBD worker's accommodation available If you’re inspired to bring authentic hospitality to life and grow your career with ROKI Collection, we would love to hear from you. Location: 2 Brunswick St, CBD Queenstown 9300 $27.00 - $33.00 per hour #J-18808-Ljbffr