Senior Product Manager

\n Working with the AA | Me mahi tahi tatou ki AA\n

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands. From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million Members. And now, we're shifting to a new delivery model that connects our people, processes, and technology around value streams - driving member relevance, commercial outcomes, and team empowerment. This transformation will enable faster, more effective delivery and help build a future-ready, resilient organization.

What You'll Be Doing | Mō te Tūranga\n

In this role, you'll be the architect behind compelling propositions and initiatives that grow our customer base, boost profitability, and position us as a leader in New Zealand’s Auto Retail space. You'll shape product strategy, steer marketing and channel alignment, and lead cross-functional collaboration with our operations & delivery teams. In conjunction with the Head of Product, you will develop and communicate the product strategy including product vision, goals and business objectives.

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• Implement the annual business plan for your product portfolio aligning product partner activities, marketing plans, and channel support to achieve bottom-line performance objectives
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• Ensure that product propositions remain compelling and relevant in the market, establishing AA as a leader in Auto Retail in NZ
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• Lead assessments into competitive positioning, product pricing and performance metrics to optimise value creation opportunities and ensure that products remain important and meaningful to customers
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• Work with the Marketing & Communications team to develop marketing plans that meet the needs of our partners, as well as agreed growth and revenue targets, through acquisition and retention initiatives, partner marketing activity and omni-channel communication strategies
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• Partner with relevant teams cross-functionally to deliver and execute all aspects of the product proposition ensuring that compliance with all legal and regulatory standards is achieved
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• Accountable for the Product’s commercial performance and the mix of channel use, marketing spend, and pricing to achieve AA’s target outcome
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• Support the Head of Mobility Product to prepare annual new business, renewal and revenue forecasts and budgets for your product and channel
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• Ensure regular cadence of financial and non-financial reporting requirements, and key internal and external stakeholder meetings
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• Lead the ongoing maintenance and optimisation of product processes and system developments
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• Oversight of and accountability for delivery of projects and initiatives as identified to drive bottom line performance objectives
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About You | Mōu\n

You're a strategic thinker with a strong commercial mindset and a natural ability to lead, influence and align diverse teams toward shared goals. You'll bring deep expertise in product, with strong experience with a product you buy digitally but that is delivered in person. Experience working with auto pre purchase inspection products would be highly sought after for this position, though not essential, along with being backed by a relevant qualification in Commerce, Marketing or a related field. Your strengths lie in building and managing relationships, solving complex problems, and making confident decisions that drive results. You'll be highly organized, self-motivated and thrive in a fast-paced environment where innovation and continuous improvement are key. If you're passionate about creating meaningful customer and commercial outcomes and know how to turn strategy into action, we'll love to hear from you.

What We Offer | Ngā āhuatanga kei a mātou\n

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• Free AA Membership for you and your whānau
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• A day off for your birthday and 2 days wellbeing leave annually
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• Hybrid working arrangement
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• Training available / career development
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• Discounted insurance
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Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.

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We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

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We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'll love to korero to see if you might be a great fit for the role.

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From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members. Our purpose of caring for our Members and the people, spaces and places that are important to them drives us and connects us as a team.

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