Retail Manager

Tena koutou katoa.

Kei te rapu a Te Korowai Atawhai (Mercy Hospice) i tetahi kaimahi hei Retail Store Manager.

Noreira, mauria mai tou matauranga, ou pukenga me to aroha ki tenei turanga.

Mercy Hospice delivers specialist palliative care to people in central Auckland catchment living with life-limiting illness. We focus on enhancing quality of life and supporting families and whanau through compassionate, holistic care that meets physical, emotional, social, cultural, and spiritual needs. Our retail stores play a vital role in supporting this work, generating essential funds that help us continue providing care and services to our community.

Te turanga / The role
Due to internal promotion, we are now looking for a new Retail Shop Manager to lead our Blockhouse Bay Store in its next chapter. The Retail Shop Manager is responsible for the operational aspects and daily activity of our Blockhouse Bay for Mercy retail shop, including managing the store's health and safety for the staff and volunteers. The successful applicant will be expected to reach sales targets as set in the annual business plan.

Nga Awhina moku / Benefits you will enjoy:
Working with a wide range of unique and interesting inventory items.

Gaining expertise in product knowledge and pricing evaluation.

Building connection with regular customers and the community.

Being part of the dedicated, experienced and fun team at Blockhouse Bay, and the larger Mercy Hospice Whanau.

Working with our wonderful Mercy Hospice retail volunteers.

Key responsibilities of the role:
Managing the operational aspects and daily activity of the shop.

Working Wednesday - Saturday, 32 hours per week.

Demonstrating outstanding customer service skills.

Communicate efficiently and effectively with customers and volunteers.

Representing the Mercy Hospice mission and values in the community.

Managing and sorting and pricing incoming donations.

Nga pukenga e hiahiatia / Skills you'll bring to the role:
Professional, friendly and aligned to Mercy Hospice values.

Has the ability to build positive relationships through strong interpersonal and communication skills.

Enthusiasm and passion for preloved items, fashion and fantastic homeware.

An eye for detail and a flair for creating appealing displays and merchandising.

Highly organised with the ability to manage a busy and varied workload.

Flexibility to ensure store can operate smoothly and successfully.

Keenness and skill to connect and create appeal for all ranges of customer demographics.

Positive engagement with MH initiatives and campaigns.

Displays critical thinking to ensure store capitalizes on donations and utilizes retail space efficiently.

To apply for this role, please submit yourCV and a Cover lettervia our advert on Seek.

For more information about this role, or for a copy of the position description, please email @mercyhospice.org.nz

Your story could be part of ours

Our mission and values have their roots in the work of our founder, Catherine McAuley of the Sisters of Mercy in Dublin, Ireland. In the tradition of this heritage, we love working with people from all life stages, every culture, ethnicity, creed, and orientation. We place staff wellbeing and teamwork at the core of your experience as an employee at Mercy. The hospice flourishes today because of our staff, volunteers, and benefactors, who continue to uphold and live our mission and values.

Applications close when a suitable applicant has been found.