Posted 21 August, 2026
Accounting CX Specialist -- Trusted Advisor for Small Biz
Xero
Wellington, WGN, NZ
Full Time
Reference: 2c7b2bc509d63fd2
Job Description
Xero is seeking a Customer Experience Specialist – Accounting to be the first point of contact for small business owners, bookkeepers, and accountants in Wellington. You’ll draw on your accounting fundamentals to ensure conversations are genuinely useful and guide customers to the right solution. In this hybrid role, you’ll work three days in the office with two days remote, and you’ll engage in proactive outreach, handle queries across phone, email and chat, and help customers realise the full #J-18808-Ljbffr