Retail Store Team Member

About the role As a Retail Store Team Member at our Queenstown store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by: Creating meaningful relationships with customers by providing a unique Lindt experience Preparing customer beverage orders at the chocolate bar Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge Being our Lindt ambassadors and delivering exceptional customer service to all We are looking for individuals who: Love Lindt Chocolate! Previous experience in a fast-paced café or retail environment Put their heart into everything they do and can talk the language of chocolate Have a passion for excellence and can provide every customer with a unique Lindt experience Previous barista experience desirable Flexibility to work hours that suit our fluctuating business needs, including weekends If this sounds like you, it’s important we let you know how we plan to Enchant your World… To be considered for this role, applicants must be New Zealand residents or citizens, or hold unrestricted working rights in New Zealand. What we can offer you: Career opportunity and leadership development An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently A paid day off on your birthday every year Free hot drinks all working days and 50% staff discount We’re looking to get to know you! Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa. #J-18808-Ljbffr