Job Description
Xero in Auckland is seeking a Workforce Associate Analyst to ensure Customer Support has the right people at the right time. You’ll build short- and long-term forecasts, keep schedules aligned to demand, and step in during unplanned events to maintain service levels. You’ll collaborate with CX teams across New Zealand, the US and the UK, turning data into decisions, sharing weekly forecasts, and maintaining team documentation. #J-18808-Ljbffr
