Job Description
Xero in Auckland is seeking a Workforce Associate Analyst to help ensure Customer Support teams have the right people in the right place at the right time. You will build short and long term forecasts, keep schedules on track, and step in when things change in real time, whether due to unplanned call-outs or last minute shift swaps, so customers enjoy a consistent experience. You will also send weekly forecasting updates, maintain team documentation, and flag how upcoming product releases might #J-18808-Ljbffr
