Retail Sales Assistant

About the Role As a Retail Sales Assistant, you'll be responsible for delivering exceptional customer service, fostering a positive shopping experience, and supporting new and expectant parents on their journey. We're looking for someone who is passionate about helping others and thrives in a dynamic retail environment. What you’ll be doing: Customer Engagement – Connect with and understand the needs of new and expectant parents, providing personalised assistance and product recommendations. Product Demonstration – Guide customers through product features and benefits, ensuring they make informed choices. Stock Management – Maintain accurate stock levels and ensure the store is well-presented and organised. Flexible Scheduling – Work a rotating roster of flexible shifts across weekdays, evenings, and weekends. About You You're a proactive and approachable individual who thrives in a fast paced retail environment. You have a genuine passion for helping others and delivering exceptional customer service. What you bring to the team: Prior Customer Service Experience. Ability to work in a fast paced environment. High Standards in customer service and store presentation. Proficient in calming irate customers and resolving issues with empathy and professionalism. Physical Requirements: Able to lift up to 15kgs between floor and shoulder, 10kgs above shoulder height. Ability to wear a headset to communicate with the team on the shop floor. Stand and walk for prolonged periods of time. The Perks & Benefits A supportive, friendly team culture that celebrates wins and supports your goals. Competitive salary / hourly rate Paid parental leave to support you and your family. Training pathways to support your growth and career development. Employee Assistance Program for your wellbeing. Generous team discounts. Employment Type - Permanent Part-Time Multiple Roster RSA 1: Friday 11:00am-5:30pm | Saturday 10:00am-4:30pm RSA 2: Monday 10:00am-4:30pm | Tuesday 10:00am-4:30pm | Sunday 10:00am-4:30pm Please Note: Due to the intimate and personal nature of our work, successful applicants will also need to undergo a Ministry of Justice Check. #J-18808-Ljbffr