Trade Zone Supervisor - Mitre 10 Waihi

Thank you for your interest in this position. We have received your application from Indeed, so the first step of your application is complete. To finish your application we will email you further details. Mitre 10 Waihi is a local family owned and operated business! We are a diverse and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. As the Trade Supervisor, you will be responsible for leading the trade team, supporting daily operations, and ensuring a high standard of customer service for our trade customers. This is a hands‑on leadership role that requires strong organisation, product knowledge, and team management skills. This is a full-time role, Sunday to Thursday 39.5 hours per week. Key Responsibilities Lead and motivate the trade team to achieve sales targets and departmental objectives Plan and manage team rosters to ensure effective coverage and smooth daily operations Deliver expert advice and support to trade customers, ensuring an excellent in‑store experience Maintain high standards of presentation, stock availability, and merchandising Support inventory control and operational requirements Ensure all health and safety standards and procedures are followed Act as a key liaison between the trade team and store management Customer‑Focused Leadership – A strong commitment to delivering excellent customer service while supporting business outcomes Leadership & Communication – Proven ability to lead teams, manage performance, and drive engagement Trade Knowledge – Experience within hardware, building supplies, timber, tools, or a related industry is highly regarded; however, strong leadership skills are essential. Commercial Awareness – Confidence supporting sales, stock control, and inventory management Health & Safety Mindset – A proactive approach to maintaining a safe working environment Licensing – Must hold a Full New Zealand Class 1 driver’s licence (forklift licence advantageous) Why Join Us? We offer a supportive and stable team environment, along with a range of great benefits including: Competitive remuneration Ongoing training and career development opportunities Generous staff discounts Corporate discounts via Mitre 10’s Perks App Employee benefits, including Birthday Day Off, Trauma Insurance, and a Bonus Scheme We are committed to ensuring that our team arrives home safe every day, so we require all successful candidates to complete a pre-employment drug & alcohol screen. Please note: Applications will not be accepted in store. #J-18808-Ljbffr