Posted 22 August, 2026
Hybrid Auckland Customer Care Specialist
nib Group
Auckland, AUK, NZ
Full Time
Reference: 277ee614a76fec55
Job Description
nib Group is hiring for a member-facing contact centre role in Auckland. You will deliver fast, accurate service to members and advisers, resolve enquiries, and complete policy servicing, helping reduce repeat contact and boost retention. You'll join a high-energy, rotating roster environment with training, then enjoy a hybrid schedule after training. Strong communication and relationship-building skills are essential to success and KPI achievement. #J-18808-Ljbffr