Job Description
Infosys BPM in New Zealand (Wellington) is hiring for a Business Service Desk Analyst to provide 24x7 technical support to employees, partners, and vendors. The role focuses on first-contact resolution via calls, tickets, and emails, with escalation handled by specialists when needed. You will work in a hybrid environment, supporting enterprise services and maintaining high customer satisfaction through precise documentation and proactive problem-solving in a fast-paced setting. #J-18808-Ljbffr
