Job Description
Xero is hiring a Customer Experience Specialist in Auckland to empower small businesses by delivering a best-in-class support experience across channels. You will act as a brand ambassador and trusted advisor, helping customers unlock full value from Xero with empathy and clarity. The role involves proactive outreach, using Generative AI tools to improve service quality, and resolving cases in Salesforce. Hybrid work is offered with in-office training during the initial period. #J-18808-Ljbffr
