Job Description
Xero is seeking a Customer Experience Specialist to act as a brand ambassador and trusted advisor for small business customers and accountants. You will deliver high-quality support across channels, guiding users to unlock full value of Xero. The role emphasizes empathy, proactive outreach, and simplifying complex information to improve customer outcomes. A hybrid setup is offered with initial in-office training days and a schedule of shifts in NZ. #J-18808-Ljbffr
