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Posted 22 August, 2026

Improvement Lead - Hospital and Specialist Services

New Zealand Government
Whangarei, NTL, NZ Full Time
Reference: 6f0fe9faef6996aa

Job Description

Permanent, full-time role based in WhangāreiLead high-impact improvement initiatives that help shape the future of healthcare delivery and improve outcomes for our communities across Te Tai TokerauJoin a collaborative and influential team where your expertise in programme delivery, change management, and performance improvement will drive measurable results across Hospital and Specialist ServicesHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. About the Role As an Improvement Lead, you will play a pivotal role in leading programmes and projects that improve performance against Government, Ministry of Health, and organisational priorities. Working closely with clinical, operational, and executive leaders, you will identify opportunities for improvement, develop robust programmes of work, and support the successful implementation of change across Hospital and Specialist Services. This is a highly visible role where you will influence decision-making through data-driven insights, reporting, and stakeholder engagement. Youll work across multiple services to identify root causes of challenges, develop sustainable solutions, and ensure benefits are realised, ultimately helping to improve patient access, service delivery, and health outcomes for the people of Te Tai Tokerau. About the Team/Service/Location The Hospital Development team supports strategic initiatives, service improvement, and transformational change across Hospital and Specialist Services. Working alongside a diverse range of clinical and operational leaders, the team is focused on achieving sustainable improvements that enhance performance, patient experience, and equity of outcomes. Based in Te Tai Tokerau, youll enjoy the opportunity to make a tangible difference while living and working in one of New Zealands most unique and beautiful regions. About you Youll bring a combination of programme leadership expertise, analytical thinking, and exceptional relationship management skills. You will have: Significant experience working within the healthcare sector, including leading complex projects, programmes, or service improvement initiatives A relevant project management qualification and a strong understanding of programme and change management methodologies Proven experience developing reports, business cases, presentations, and performance reporting to support informed decision-making Strong stakeholder engagement skills with the ability to build credibility and influence across clinical, operational, and executive groups A commitment to Te Tiriti o Waitangi and improving equitable health outcomes for Māori and all communities Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. #J-18808-Ljbffr

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