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Posted 22 August, 2026

Customer Care Specialist -- Empathy-Driven Problem Solver

Contact Energy Ltd
Tauranga, BOP, NZ Full Time
Reference: 7475d16a6e897ef5

Job Description

Contact Energy is hiring a Customer Service Representative in Tauranga. You will spend your day talking with customers, resolving billing questions, setting up services, and guiding them through digital tools. The role starts with eight weeks of training and moves to a 40-hour week with Saturday on a four-week cycle. You will work from our Tauranga hub, engaging with customers across electricity, gas and broadband, and you will be supported to grow across digital channels and systems. #J-18808-Ljbffr

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