Marketing Success Partner

You’ve sat on the brand side of the table. You’ve launched campaigns, briefed research agencies, debated pack changes, defended budgets, and tried to convince retailers your product deserves more shelf space. You know how hard it can be to make fast, confident decisions when consumer insight is expensive, slow, or arrives too late to actually influence the outcome. At Stickybeak, we’re changing that. We’re a New Zealand-born consumer testing platform helping marketers test ideas with real consumers in days, not months - making it easier to validate decisions before committing to big campaigns, pricing changes, innovation launches, or creative directions. We’re looking for a Marketing Success Partner (our version of the Customer Success Manager), someone who has genuinely lived in the shoes of our customers. An experienced FMCG marketer who understands how brands make decisions and wants to use that experience in a strategic, customer-facing role. This is a rare opportunity to join at an exciting stage of growth where you'll work alongside our team of APAC Marketing Success Partners. What you’ll be doing You’ll become a trusted partner to our customers, helping them get maximum value from Stickybeak and embedding consumer thinking into everyday decision-making. That means: Building strong, long-term relationships with FMCG and marketing customers Guiding customers through onboarding and helping them build effective testing plans Advising on research design, targeting, and best practice Turning data into clear, actionable recommendations and stories Helping customers move faster and make decisions with confidence Spotting opportunities for growth, expansion, and deeper platform adoption You’ll also play an important role internally, bringing the voice of the customer back into the business by sharing customer feedback and market insights with Product, Marketing, and Sales. And because we’re a startup, we’re always looking for smarter ways to work. We’re especially excited by people who are AI curious - whether that’s using tools to identify patterns, improve customer communications, or deliver insight more efficiently at scale. Who we're looking for This role is ideal for someone ready for a new challenge beyond traditional FMCG marketing. Someone who loves insight, relationships, and strategic thinking, but wants broader impact and faster pace. Ideally, you’ll bring: 5+ years in FMCG marketing, ideally at Brand Manager level Hands‑on experience working with consumer research and insight Strong storytelling and communication skills - you can simplify complexity and make data meaningful Confidence building relationships and becoming a trusted advisor Excellent organisation and the ability to juggle multiple priorities Comfort working in ambiguity and evolving environments Curiosity about AI and new ways of working smarter CRM or customer platform experience is a bonus, but not essential, we’ll teach you the tools. Most importantly, you’ll align with how we work at Stickybeak: Curious — always learning, asking questions, and seeking better answers Conversational — building relationships through openness and collaboration Focused — outcome-oriented, practical, and proactive Why Stickybeak? Because this isn’t just another customer success role. You’ll get to use your FMCG experience in a completely different way - helping marketers make smarter decisions every day because you genuinely understand the pressures they’re under. You’ll join early enough to shape how things are done, influence strategy, and help build global expansion. And if you’ve ever been curious about moving into SaaS, martech, or startups, this is a rare opportunity to make that transition while building on the strengths you already have. #J-18808-Ljbffr