Job Description
Infosys BPM in Christchurch, New Zealand, is seeking a Business Service Desk Analyst to provide 24x7 technical support to customers, partners and vendors. You will handle calls, tickets and emails with a focus on first-contact resolution and minimize escalations. Ideal candidates have 3–5 years in a technical service desk, strong communication skills, and experience with enterprise environments and ITIL-aligned processes. A hybrid work setup and the NZ work rights are required. #J-18808-Ljbffr
