Account Representative - Christchurch NZ

Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave 12 weeks paid parental leave, regardless of gender Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build. About the role Ready to take the next step in your sales career? Join our Commercial Sales team as an Account Representative in this phone-based sales role, supporting Builders, Trade and Organisations customers across New Zealand. With opportunities available in Auckland, Rotorua and Christchurch, you'll manage an established portfolio, build strong customer relationships and identify new opportunities to grow sales across your region. Working closely with our wider Commercial and Store teams, you'll deliver outstanding service, provide practical solutions and help customers achieve their goals. This is an exciting opportunity to join a supportive and collaborative team where you'll continue to develop your sales and relationship-building skills while making a genuine impact. With pathways that are yours to build, you'll be supported to grow your career and take on new challenges within a business that values development and success. At Bunnings, we're committed to Inspiring you to give it a red hot go, providing the support, learning opportunities and team environment you need to thrive. What's involved Build strong relationships with Builders, Trade and Organisations customers through regular phone and digital engagement Manage and grow an established portfolio while delivering an exceptional customer experience Identify opportunities to strengthen existing relationships and generate new business Understand customer needs and provide practical solutions that support their business Work closely with Store and Commercial teams to maximise opportunities and deliver positive customer outcomes Manage customer enquiries, quotations and follow-up activities in a timely and accurate manner Maintain accurate customer information and sales activity within CRM systems Provide sales updates and forecasts to support business planning and performance Contribute to sales growth while delivering against key performance measures About you You're someone who enjoys building genuine relationships and creating value for customers through great service and consistent support. You take a proactive approach, communicate confidently and enjoy working towards shared goals as part of a team. You'll thrive in a collaborative environment where teamwork, respect and integrity are valued, and where everyone works together to achieve great outcomes for customers. You're organised, adaptable and motivated to continue growing your skills and career. What You'll Need Experience in sales, account management or customer service Demonstrated ability to build and maintain strong customer relationships Strong communication and stakeholder engagement skills Experience using CRM systems and managing customer information Excellent organisational skills and attention to detail The ability to identify customer needs and provide practical solutions A proactive and results-focused approach A commitment to teamwork, integrity and delivering great customer outcomes Ready to join us? We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. Join us in shaping a workplace that celebrates all voices, perspectives, and contributions and reflects the communities we serve across Aotearoa. We value te reo Māori and tikanga Māori, and we respect the whenua we do business on. Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at [email protected]. Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes. About Us Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that’s backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. We are the leading retailer of home improvement and outdoor living products in Australia and New Zealand, and a major supplier to project builders, commercial tradespeople and the housing industry. Our ambition is to provide our customers with the widest range of home improvement products in accordance with our lowest prices policy, backed with the best service. Our Team Members are the soul of our business, and bring this vision to life every day in our stores throughout Australia and New Zealand. "We're building the best … our team makes it happen". At Bunnings, we believe a diverse team creates the best mix of perspectives which helps us innovate and make better decisions. We want our team to have diverse thinking, perspectives, backgrounds and education, which supports us in representing the local communities we serve and so our team can bring their whole self to work. A diverse and inclusive team makes everyone feel valued, respected and connected at work. We’re committed to creating a safe and supportive work environment for all team members regardless of age, disability, gender identity, sexual orientation, race, ethnicity or background. #J-18808-Ljbffr