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Posted 22 August, 2026

Digital Channel Lead: Self-Service & Portal Strategy

Tribe Group
Auckland, AUK, NZ Full Time
Reference: ce5b02e4536849cc

Job Description

Tribe Group is seeking a Digital Channel Owner in Auckland to lead strategy and delivery across its customer portal, knowledge experiences, and service channels. The role focuses on improving customer experience, increasing digital adoption, and reducing avoidable support demand through a clear vision and strong delivery leadership with internal teams and vendors. You will own the strategy, roadmap, and end-to-end delivery for self-service platforms, working across complex stakeholder landscapes #J-18808-Ljbffr

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