Job Description
InterContinental Wellington is seeking a Guest Experience Manager to guide the front office team in delivering exceptional guest service and seamless hotel operations. You will ensure guests receive prompt attention and personalized recognition throughout their stay. Your day-to-day includes supervising front office colleagues, training the team, and managing check-ins/check-outs for groups and VIPs, while handling guest issues with care and professionalism. #J-18808-Ljbffr
