Job Description
Xero in Napier is seeking a Customer Experience Specialist to act as a brand ambassador and trusted advisor, delivering high-quality support across channels and helping customers unlock the full value of Xero. You will work in a hybrid pattern, three days in the office and two from home, with training in the office. The role emphasizes proactive outreach, clear communication, teamwork, and a growth mindset to continually improve our service levels and customer outcomes. #J-18808-Ljbffr
