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Posted 24 August, 2026

Frontline Customer Advocate | De‑Escalation Expert

Auckland Council
Oneroa, AUK, NZ Full Time
Reference: 06016c38f561de52

Job Description

Auckland Council is seeking a Customer Ambassador at Moana-Nui-a-Kiwa (Mangere) for a 3-month fixed-term, 30-hour per week role during the summer period. The role focuses on front-line customer interactions, de-escalation, and delivering exceptional service to a diverse community. The position supports staff training in customer interactions and safety practices. Applicants should have experience handling tense conversations and working under pressure. #J-18808-Ljbffr

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