Specialist Retail Sales

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. BBQ Factory Limited t/a BBQs & More – Tauranga, North Island BBQs & More is a leading specialist retailer in the barbecue and outdoor living sector. We are passionate about helping our customers discover the perfect outdoor solutions for their lifestyle. With our extensive product knowledge and dedicated team, we've built a reputation for providing expert advice and exceptional customer service. We pride ourselves on our commitment to quality, innovation, and creating memorable shopping experiences for every customer who walks through our doors. About the role We are seeking a Specialist Retail Sales professional to join our team at our Mount Maunganui store. This is a full-time position based in the Bay of Plenty region. As a Specialist Retail Sales associate, you will be the face of BBQs & More, delivering exceptional customer experiences whilst driving sales and building long-term customer relationships. This role is crucial to our business success, combining product expertise with consultative selling to help customers make informed purchasing decisions. You will work in a dynamic retail environment, engaging directly with customers and contributing to a positive, high-performing store culture. Key responsibilities Engage with customers in a welcoming and professional manner, understanding their needs and providing tailored product recommendations Demonstrate comprehensive product knowledge across our range of barbecues, outdoor furniture, and accessories Conduct product consultations and assist customers in selecting items that best suit their requirements and budget Process sales transactions accurately and efficiently using point-of-sale systems Maintain a clean, well-organised and visually appealing store environment Build and maintain customer relationships, including following up on previous inquiries and repeat customers Achieve individual and team sales targets whilst maintaining high standards of customer service Stay informed about current promotions, product launches, and competitor offerings Assist with stock management, including receiving, displaying, and rotating merchandise Contribute to a positive team atmosphere and support colleagues to deliver exceptional service What we're looking for Proven experience in specialist or consultative retail sales, preferably in outdoor living, home improvement, or similar sectors Strong product knowledge and the ability to learn technical specifications quickly Excellent communication skills with the ability to explain complex product features in simple, customer-friendly terms Demonstrated ability to identify customer needs and provide solutions-based recommendations A customer-focused mindset with a genuine passion for delivering outstanding service Proficiency with point-of-sale systems and retail management software Strong numeracy skills and the ability to handle cash and card transactions accurately The ability to work independently and as part of a team in a fast-paced retail environment A flexible approach to working hours, including potential weekend and seasonal availability Preferred: Experience in BBQ, garden, outdoor furniture or similar specialist retail environments Preferred: Knowledge of outdoor living trends and products What we offer Working at BBQs & More offers a rewarding career in a specialist retail environment where your expertise is valued and your contributions make a real difference. We invest in our team members through ongoing product training and professional development opportunities. You’ll enjoy a supportive and collaborative workplace culture where teamwork is encouraged and individual achievements are recognised. We offer competitive remuneration, staff discounts on our product range, and the opportunity to work for a business that is passionate about outdoor living. As a full-time employee, you will have access to our employee benefits programme and the chance to develop your career within a growing organisation. We are committed to creating a inclusive and supportive workplace where every team member can thr……! #J-18808-Ljbffr