Guest Services Assistant

Hospitality & Food Service $25.0 - 30.0/h 1 day ago Work Style Physical 4/10 Technical 5/10 Creative 4/10 Pace 6/10 Structure 7/10 Pressure 6/10 Travel 1/10 Hours 7/10 Description Live and work in Hanmer Springs for a while (or permanently). It is an awesome, outdoor adventure and thermal pools and tourist town. It is a smaller place, but it has a good social scene. If yo... Responsibilities Ensure an efficient and professional reception experience for guests Handle daily guest check-in and check-out Answer phone calls, emails, and direct inquiries Accurately handle card and cash transactions Handle guest complaints efficiently & effectively Ensure that theDuty Manager is kept fully aware of any relevant feedback from guests and, or, other departments Demonstrate and maintain high level of customer service Follow company brand standards Requirements Previous experience in hospitality and hotel is an advantage Previous experience in cash handling Flexibility to work on a rotating roster, including morning and evening shifts, as well as weekends and public holidays. A positive, reliable, and can-do attitude Outstanding attention to detail and accuracy Calm, efficient, and excellent problem-solving skills #J-18808-Ljbffr