Electrical Service Manager

About The Role As the Service Manager, you'll be responsible for overseeing the day-to-day operations of the service department while ensuring exceptional outcomes for both customers and staff. Key Responsibilities Include Leading and mentoring electricians and support staff Building and maintaining customer relationships Growing the service division and identifying new opportunities Preparing estimates and reviewing quotations Managing invoicing, claims, and job profitability Driving quality assurance across service work Championing Health & Safety standards Improving systems, processes, and operational efficiency Ensuring an outstanding customer experience from start to finish Benefits Competitive salary package Company vehicle provided Laptop and mobile phone Professional development opportunitiesCareer progression pathways Supportive leadership team Opportunity to influence business growth and direction Stable, long-term career opportunity About You To be successful in this role, you'll have: Experience leading teams within the electrical industry Strong residential and commercial electrical knowledge Estimating and pricing experience Excellent communication and customer relationship skills Strong organisational and time management abilities A proactive, solutions-focused approach High standards of professionalism and accountability Commitment to Health & Safety This Role Could Suit You If You Are An experienced Service Manager looking for a fresh challenge A senior electrician ready to step off the tools and into leadership A self-employed electrical contractor seeking greater work-life balance Someone who enjoys developing people, improving systems, and delivering exceptional customer experiences Applicants must have the legal right to work in New Zealand. #J-18808-Ljbffr