Inwards Goods & Deliveries CSR - Flat Bush

As an Inwards Goods & Deliveries Customer Service Representative at Mico Flat Bush , you'll enjoy a varied, hands‑on role with a primary focus on managing our inwards goods area. You'll be responsible for receiving, checking, organising, and putting away stock, while helping ensure inventory accuracy and efficient branch operations. You'll also coordinate customer orders, pick and pack products, and assist with dispatch and deliveries to ensure orders reach our customers safely, accurately, and on time. When required, you'll provide product advice and support customers both on the trade counter and over the phone. Manage Inwards Goods, including accurate receipting and system entry Monitor inventory levels, complete cycle counts and stock replenishment Carry out customer deliveries across Auckland navigating different site layouts and ground conditions Engage with customers face‑to‑face and over the phone Recommend suitable products, process orders, and manage sales documentation Maintain cleanliness and uphold safety standards through general store housekeeping Permanent full‑time role based at Mico Flat Bush branch, offering 40 hours per week across Monday to Saturday. About You: To succeed in this role, you'll be customer‑focused, reliable, and confident behind the wheel of a forklift and vehicle. You’ll spend most of your time on a forklift in our inwards goods area as well as on the road, making deliveries to our customers across Auckland and navigating a variety of sites and ground conditions. Bring a strong work ethic and approachable down‑to‑earth attitude Full NZ Class 1 Drivers’ Licence is Essential for delivery driving and operating our company vehicles Physically fit and comfortable with heavy lifting (25kgs) and manual handling tasks Forklift experience essential; an F endorsement is desirable Strong attention to detail with excellent written and verbal communication skills Confident using technology and navigating multiple system Previous experience in a similar customer‑facing or trade retail role Knowledge of plumbing, building products or the construction industry is advantageous Competitive base remuneration Genuine development opportunities that come with being part of the wider Fletcher Building Group Staff buying privileges and company benefits for you and your family Z Energy fuel discounts and free monthly Pie & coffee KiwiSaver employer contributions matched up to 4% Employee Education Fund Health & Wellbeing initiatives including an Employee Assistance Programme Pre‑employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely. We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand. #J-18808-Ljbffr