ICT Manager

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. ICT Manager Lead IT Operations. Drive Performance. Deliver Change. Te Puke | Permanent We’re looking for an experienced ICT Manager to lead a Service Delivery and IT Operations teams through an exciting period of growth and transformation. Leading a team of around 10, you’ll be responsible for IT operations, cyber security, infrastructure, service delivery, governance, and project delivery. This is a leadership role for someone who thrives on bringing structure, accountability, and clear priorities to a fast-paced environment. What You’ll Do Lead Service Delivery, IT Operations, and specialist contractors Lift service desk performance, processes, and customer experience Drive cyber security, governance, risk, and disaster recovery Deliver key initiatives including data centre migration and operational improvements Manage vendors, budgets, and technology partners Build scalable processes, standards, and documentation Turn business priorities into clear plans and successful outcomes What We’re Looking For Proven leadership experience across IT Operations, Infrastructure, or Service Delivery Strong understanding of cyber security, infrastructure, networks, and ICT governance Experience building process, structure, and service maturity Strong stakeholder, vendor, and project management skills Ability to manage competing priorities in a fast-moving environment Analytical, organised, and delivery-focused approach Qualifications ITIL, Microsoft, Security, Cloud, or related certifications advantageous Relevant IT, Computer Science, or Information Systems qualification Why Apply? Lead a critical ICT function during a period of change Influence strategy and decision-making Work closely with an engaged leadership team Drive meaningful improvements across technology, service delivery, and operations If you’re an ICT leader who enjoys building capability, improving performance, and delivering outcomes, we’d love to hear from you. Location: Bay of Plenty Type: Permanent Job #2719 #J-18808-Ljbffr