Job Description
NTT DATA is seeking a seasoned MS Engineer (L3) to deliver managed services for enterprise collaboration and contact centre environments. You will handle high-complexity tickets, perform proactive monitoring, and drive incident resolution alongside senior team members. The role requires Cisco, Genesys Cloud, and NICE CXone expertise, with a focus on ITIL processes, vendor coordination, and post‑incident reviews. On‑site work is expected in New Zealand, Wellington region. #J-18808-Ljbffr
