Systems Training Specialist

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Chapman Tripp is one of New Zealand's leading large law firms, with a 150-year track record and an appetite for progress. We're looking for a Systems Training Specialist for a 12-month fixed term contract, working 30 hours per week, to help modernise the way our people learn our core systems and AI tools, from onboarding to ongoing training. This is a genuine hands‑on opportunity to design a smarter, more sustainable training model and to see it embedded across the firm. What you'll do Design, develop and deliver a broad range of software training solutions, from onboarding through to specialist systems and AI tools Partner with our IT team and L&D Specialist to build an onboarding and system training framework that gets the right information to the right people at the right time Deliver, reshape and streamline our current IT induction training, for increased effectiveness and relevance Keep pace with new AI and digital tools alongside our AI & Digital team, weaving them into training as they land Maintain clear, current resources via SharePoint and our Learning Management System Gather feedback from learners and use it to keep training materials sharp and relevant Build a model, and a handover plan, that sets up the IT Service Desk and L&D Specialist for long‑term success What you'll bring 5+ years' experience in systems training, with a solid grounding in adult learning principles and learning evaluation Instructional design experience across online, face‑to‑face and on‑the‑job formats, spanning onboarding, compliance and systems training Confidence with authoring tools such as Captivate, Chameleon or Articulate Storyline, as well as strong Microsoft Office skills Confident interpersonal and communication skills to build trust and influence across a wide range of stakeholders Genuine curiosity about how work is changing, comfortable exploring and adopting AI and other new tools Enthusiasm for helping others build confidence with new ways of working A pragmatic, detail‑focused approach; and strong customer and quality focus Prior experience in professional services, and an NZ Certificate in Adult and Tertiary Teaching (Level 4) would be an advantage What we offer: Be part of a collaborative and high‑performing National People & Culture team Competitive salary and benefits package including annual wellbeing allowance Groups and activities to suit your interests: arts & culture, sports, regular team and firm events for connection We are a collaborative workplace of smart, passionate and hardworking people, united by a commitment to excellence. Work for Aotearoa New Zealand's largest legal partnership and enjoy a firm which has the resources and structures in place for you to do your best work; as well as people who are caring, inclusive and authentic. #J-18808-Ljbffr