Job Description
Mercury New Zealand is seeking a Service Desk Analyst to be the friendly first point of contact for IT support. This hands-on, on-site role is based at our Newmarket corporate office and includes walk-up support for staff. You’ll provide first-line technical assistance across hardware, software, and systems, manage tickets via Jira Service Management, set up new users, and contribute to a knowledge base while delivering excellent customer experiences. #J-18808-Ljbffr
