Job Description
NZ Safety Blackwoods is seeking an experienced Customer Experience Manager to lead our inbound customer experience function in Wiri, Manukau. You will shape service standards, drive improvements across care, product support, pricing and delivery, and coach leaders to build high-performing teams focused on exceptional customer outcomes. You will influence cross-functional improvements, manage customer feedback programs (including NPS), and champion a culture of accountability, collaboration, and #J-18808-Ljbffr
