Court Registry Officer

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. NZ Ministry of Justice – Manukau City, North Island Permanent, Full Time Looking for a change and a new sense of purpose? If you're an individual that has a passion for helping others and is organised, a strong communicator, has an eye for detail, is resilient and that thrives in a busy and fast-paced environment, then we'd love to hear from you. Te Haeata | The Opportunity As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders, including defendants, witnesses, family members, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary. Your primary responsibilities will include: Court Taking – You will help facilitate the smooth operation of the Court, including introducing Judges and other judicial officers (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, managing jurors, and general administration of the Court. Case Management – This involves ensuring that files are accurate and up to date, and that all case parties, including the judiciary, have all the information they need. This part of the role involves a large component of data entry, as well as coordinating to ensure cases are scheduled and heard in a timely manner. Customer Service - All courts have an onsite customer service area or hub that customers can access for any court-related matter. You will work to answer customer queries via face-to-face, phone, or email interactions. You will be able to demonstrate strong customer service skills, quality decision-making, be solutions-focused and have the personal confidence and resilience to adapt to a dynamic work environment. To be successful, you will need to be: Detail-orientated and observant – maintains a high level of accuracy and professionalism when working to tight deadlines or under high workload demands Self-aware and collaborative – confident working independently and as part of a team, with awareness and sensitivity to diverse situations and people. Effective multi-tasker – capable of managing several tasks or responsibilities simultaneously without compromising attention to detail Adaptable and resilient – comfortable working in a fast-changing environment, able to pivot quickly between tasks, manage high volumes of sensitive information, and stay composed under pressure. Proactive and solutions-focused – uses initiative to identify and resolve issues early, while maintaining professionalism and sound judgement. Open to feedback and growth - welcomes coaching and continuous learning to keep pace with evolving legislation, systems, and best practices. Even if your experience looks a little different from what we have outlined and you believe you can bring value to the role, we would love to hear from you! At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 4.4 weeks holiday leave access to a variety of inclusive and proactive networks See our full range of benefits here. With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career. The remuneration band for this role is $60,729 to $80,794 – the appointing salary will be based on skills and experience. Applications close on 6 September 2026. #J-18808-Ljbffr