Retail & Admissions Senior- Part Time

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Orana Wildlife Trust – Christchurch, South Island Position Details Permanent Part Time position on Friday & Saturday, 9am – 5pm (16 hours per week) Lead our front-of-house team in one of Ōtautahi’s most unique workplaces Up to $28 per hour - note this role has key holding responsibilities Additional shifts available during school holidays, public holidays and the summer season He angitūtanga: The opportunity Imagine spending your day greeting our visitors with a warm welcome and help to provide amazing experiences from the moment they arrive to when they leave the park. Orana Wildlife Park is looking for a proactive, customer-focused leader to join our team as a Retail & Admissions Senior. This is more than a retail role. As a key holder and duty manager, you will play an important part in leading our front-of-house operations, supporting team members and ensuring our excellent customer service standards are met. Your responsibilities will include: Overseeing admissions and assisting with animal encounter bookings. Support the retail operations in our gift shop with your eye for detail and passion for retail display. Respond to customer enquiries by phone or email. Assist daily operations by ensuring consistent and clear communication between front-of-house and the wider zoo team. Maintain a welcoming and professional environment for our visitors and team members. What’s in it for you? We will provide full training. A fun and supportive team environment. An opportunity to experience our close encounters. He kōrero mōu: About you This is a part-time role, perfect for someone who enjoys leading by example and takes pride in delivering exceptional customer experiences. You thrive in busy environments, remain calm under pressure and enjoy supporting both visitors and colleagues. You're organised, dependable and confident in making decisions. You’ll be a great fit if you: Enjoy working with people and creating positive experiences; Have previous customer service, retail or hospitality experience; Are confident taking responsibility and leading a team when required; Can communicate clearly and professionally; Are adaptable (as priorities change throughout the day); Happy to take initiative and enjoy solving problems; and Share in our commitment to conservation, education and community engagement. Applications are open for Casual positions. Assist us in welcoming our visitors. $25 per hour. Work Somewhere Wild Imagine spending your day welcoming our visitors, hosting children's birthday parties, meeting incredible animals and helping families create core memories. Orana Wildlife Park is looking for enthusiastic , reliable and fun people to join our Retail & Admissions team on a casual basis. You'll help provide amazing experiences for our visitors from the moment they arrive to when they leave the park. Your responsibilities will include: Welcoming visitors and assist with admissions. Answer visitor enquiries by phone or email and assist with encounter bookings. Host children's birthday parties and help create memorable celebrations. Booking in animal encounter experiences, school groups and special events. Help maintain a welcoming and professional front-of-house environment. This isn't your average retail job. One day you could be helping guests book unforgettable animal encounters, the next you might be hosting a birthday party or serving customers in the gift shop. Every shift brings something different. What's in it for you? a fun, supportive team environment; an opportunity to experience our close encounters with lemurs, meerkats, giraffes and mini cows; develop your skills in customer service, retail display, event hosting and communication; flexible casual work in one of Christchurch's most unique workplaces. This is a casual role, perfect for someone who craves flexibility and variety. Weekend availability is essential (on either a Saturday or a Sunday), with opportunities for additional rostered shifts during the school holidays, public holidays and other busy periods throughout the year. These times are typically when the park comes alive, during which there will be plenty of opportunities for shifts to work. If you: love working with people; bring positive energy and enthusiasm to every shift; have a strong work ethic and can-do attitude; are reliable, punctual, and willing to learn; enjoy working in changeable environments; aren’t afraid to jump in and help wherever needed; and want to be part of something bigger than just a job… You will join an incredibly passionate team who are committed to their animals and the Trust’s conservation goals. Applications will be reviewed as they are received, and will close on Sunday 30th August 2026, 5pm. #J-18808-Ljbffr