Service Desk and Digital Support Officer

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Service Desk and Digital Support Officer Are you passionate about technology and helping people? Do you enjoy solving problems and learning new digital tools? We’re looking for a Service Desk and Digital Support Officer to join our Customer and Digital Services team. This is an excellent opportunity for someone starting their IT career or looking to build on existing technical support experience in a supportive environment. As the first point of contact for technology support across the organisation, you’ll provide practical first-line assistance to staff, helping them get the most out of their devices, Microsoft 365 applications, and digital tools. Key responsibilities include: Responding to service desk requests and providing day-to-day digital support Troubleshooting routine issues with Microsoft 365, laptops, mobile devices, and workplace technology Onboarding and offboarding activities Preparing and deploying devices and maintaining asset records We’re seeking someone who is customer-focused, enthusiastic about technology, and eager to learn. If you are confident using computers and common digital applications, have strong communication skills, are self-motivated and have a high level of initiative, we would love to hear from you. Applications will be reviewed as they are received, and interviews may be conducted as suitable candidates are identified, so we encourage early applications. Applicants must have the right to work in New Zealand. Application closing date: Tuesday, 8th of September 2026 at 11:55pm. #J-18808-Ljbffr