Assistant Manager

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. As a Motel Assistant Manager, you will oversee daily operations, ensuring a high standard of customer service and smooth running of the motel. In addition to front office and management duties, you will actively assist the housekeeping team, supplementing their tasks as needed to maintain high cleanliness standards and assisting with marketing the motel through reservations, promotions and social media channels. This is a hands - on role. Key responsibilities Carry out daily motel operations, including check-ins, check-outs and guest inquiries Supervise and monitor housekeeping Handle bookings, cancellations, online reservation systems, guest communication and reviews Ensure excellent customer service and resolve any guest concerns efficiently Assist and supplement the housekeeping team with their tasks to ensure the rooms are ready on time Maintain overall motel cleanliness indoors and outdoors, safety, and compliance with health regulations Monitor occupancy levels and assist in revenue management Oversee stock control and ordering of supplies on the request of the manager Assist with basic rostering, timesheets and staff management Assist with social media posts About you Previous experience in hotel/motel management or a similar hospitality role Good understanding in reservations systems, Booking.com, Trip Advisor, Expedia etc., OTA's, SEO Strong leadership and customer service skills Ability to work flexible hours, including weekends and public holidays Experience in reservation systems (RMS) Excellent communication and problem-solving abilities Legal right to work in New Zealand We are not able to sponsor applicants through New Zealand Immgration. #J-18808-Ljbffr