Restaurant Manager

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Pukerangi Partnership T/A Popina – Queenstown, South Island Popina is a relaxed café and evening restaurant built around honest food, genuine hospitality and connection to our region. We’re looking for an experienced Restaurant Manager who understands that great hospitality is built on great systems. This is a hands‑on leadership role for someone who can create structure, establish clear operating rhythms and make sure the basics are done consistently, every day. Restaurant Manager – Popina Queensberry, Central Otago Popina is a relaxed café and evening restaurant built around honest food, genuine hospitality and connection to our region. We’re looking for an experienced Restaurant Manager who understands that great hospitality is built on great systems. This is a hands‑on leadership role for someone who can create structure, establish clear operating rhythms and make sure the basics are done consistently, every day. The role You’ll be responsible for: Leading the FOH team through clear systems, standards and accountability Building, documenting and maintaining practical FOH procedures and checklists Ensuring systems are understood, followed and improved — not simply written down Running consistent coffee, lunch and dinner services Managing reservations, table allocation, guest flow and service communication Creating effective rosters and managing labour within agreed wage targets Establishing clear opening, service, handover and closing procedures Training and coaching staff to work confidently within Popina’s systems Maintaining accurate POS, cash‑up and reconciliation processes Working closely with the kitchen to create strong BOH + FOH communication systems Tracking issues, identifying recurring problems and implementing practical solutions Maintaining high standards of health, safety, presentation and compliance About you You are organised, systems-driven and calm under pressure. You understand that a well‑run restaurant shouldn’t rely on one person remembering everything. You know how to turn expectations into clear processes, checklists and routines that allow the whole team to perform consistently. You’re also comfortable with the numbers, wage percentage, roster efficiency and operational performance and understand how good systems contribute directly to profitability. Most importantly, you’re hands‑on. You’ll be present on the floor during key services, leading by example and making sure the systems work in the real world. About Popina Our approach is simple: warm hospitality supported by disciplined operations. We want Popina to be a place where guests experience relaxed, genuine hospitality because behind the scenes the business is organised, consistent and well run. If you enjoy building systems, developing people and creating order in a busy hospitality environment, we’d love to hear from you. #J-18808-Ljbffr