Posted 25 August, 2026
Project Manager - AI Claim Lodgement
Consult Recruitment
Auckland, AUK, NZ
Full Time
Reference: 3c03aa4f1bf9b46f
Job Description
Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. Consult Recruitment – Auckland, North Island Shape and deliver a flagship, customer-facing AI initiative for a leading insurance provider. Fresh out of the discovery phase, this high-profile project will redefine the claims experience and launch the first phase of a broader 5-year digital transformation journey. What You’ll Do Mobilize & Lead: Set up and drive programme delivery from day one, backed by strong Executive and Board support. Cross-Functional Collaboration: Partner with Digital CX, the AI Centre of Excellence, Claims, Tech, Legal, Risk, and Compliance to embed responsible AI practices. Delivery Discipline: Own Jira boards, RAID logs, metrics, and progress tracking across multiple integrated delivery streams. Governance & Reporting: Facilitate showcases, steering forums, and produce polished executive-level reporting. Ways of Working: Build alignment, structure, and momentum across teams with differing priorities. What You’ll Bring Experience: Proven track record delivering complex, large-scale Agile or hybrid programmes. Technical Mastery: Deep expertise in Jira, workflow design, and delivery analytics. Governance & Influence: Strong stakeholder management, ability to challenge constructively, and exceptional executive communication skills. Mindset: Calm, structured approach with the ability to navigate ambiguity and drive outcomes. AI Tooling: Hands-on experience leveraging AI tools to enhance project delivery is highly regarded. Key Attributes Extensive experience delivering complex Agile or hybrid programmes. Deep expertise in Jira, delivery reporting, workflow design and metrics. Strong facilitation, communication and stakeholder management skills. Able to quickly create alignment across teams with differing priorities and perspectives. Comfortable providing constructive challenge and holding teams accountable. Produces high-quality executive reporting and governance artefacts. Brings calm,structureand momentum to complex delivery environments. Practical experience using AI tools to enhance delivery outcomes. Politically aware without becoming political. Focused on outcomes, transparency and benefits realisation. #J-18808-Ljbffr