Business Operations Support

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey. TBL Consulting – Wellington Central, North Island TBL Consulting is a well-established boutique Wellington-based management consultancy. We help public sector organisations and people deliver real public value — especially when the problems are complex or highly contested. Our role is to cut through noise, challenge assumptions, and help organisations move from confusion to clear choices. We're trusted because we bring deep expertise, tailored solutions, and honest advice — saying the thing that needs to be said. We have a reputation for being easy to work with, and our clients trust us. More than 80% of our work comes from clients who choose to engage us again. About the role The Business Operations Support role is central to the smooth day-to-day running of TBL Consulting office and wider operations. Working closely with the Business Operations Lead and the broader team, you'll provide practical operational and administrative support across office management, facilities, events, workshop logistics and front-of-house functions. While this position is employed by TBL Consulting, it supports the day-to-day operations of TBL and a closely aligned organisation that shares our office environment. The role provides support across this shared workplace, helping ensure both organisations have a professional, well-run environment to work from. This is a hands‑on, varied role suited to someone who is highly organised, takes pride in creating a well‑run and welcoming environment, and enjoys being a reliable point of support for others. For the right person, this role also offers a genuine pathway into consulting work over time- it's an excellent starting point for someone who is curious about how management consultancy operates from the inside out. Day to day you'll be: Keep our office running smoothly by managing facilities, suppliers, meeting spaces, office systems, and the little things that make a big difference. Be the first point of contact for our team, clients, associates and visitors, creating a professional, welcoming experience every day. Provide day-to-day administrative support across the business, coordinating documents, client set‑up, business systems and information to keep everything organised and running smoothly. Coordinate and deliver client workshops, meetings, events and internal team activities, ensuring every experience is professional, well organised and runs seamlessly from start to finish. Help grow the business by coordinating proposals, statements of work, marketing activities, website updates and business development processes. Improve the way we work by identifying smarter processes, introducing new technologies (including AI), and implementing practical operational improvements. Work closely with the Business Operations Lead to provide operational support across TBL Consulting and a closely aligned partner organisation, stepping in wherever needed to keep both businesses running effectively. About you We're looking for someone with: Excellent organisational skills with strong attention to detail Strong competence in Microsoft Office tools Experience supporting administration or office operations (desirable) Confidence using technology and a willingness to embrace new systems and AI tools Intellectual curiosity and an interest in how organisations work (desirable) Strong written and verbal communication skills, including the ability to synthesise information clearly (desirable) Experience with Canva or similar design software (desirable) You'll also bring: A continuous improvement mindset. You're always looking for a better way and follow through to make it happen A proactive approach. You don't wait to be asked; you spot what needs doing and get on with it Warm, professional communication skills that build trust with clients, suppliers and colleagues Strong organisation and attention to detail, with the ability to manage multiple priorities A collaborative approach and genuine willingness to support others Pride in delivering high-quality work from operational logistics to supporting client-facing activity, no matter how big or small the task Calmness under pressure and the ability to adapt when priorities change Good judgement, discretion and professionalism At TBL Consulting, you'll: Be part of a well‑respected consultancy where your contribution is visible and valued every day Work across every part of the business, giving you variety and the opportunity to develop broad operational experience Be encouraged to improve the way we work and help shape our internal systems and processes Be part of an organisation that lives its values - authentic connection, radical accountability and unleashing potential, for our people and our clients alike Have the opportunity to develop your understanding of management consulting and, for the right person, grow into consulting work over time. Closing date: Sunday 23 August 2026 TBL Consulting is based in Wellington. NZ citizenship is required for this role. #J-18808-Ljbffr