Commercial Transformation Lead - NZ (12 Month FTC)

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure-play ice cream company, we have the scale and ambition to make a real difference. What truly sets us apart is how we work. We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high-performance, collaborative and focused on getting things done. We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better. The role We are building a new future as a standalone Ice Cream company, and transformation is at the heart of that. It is much more than a technology deployment: it will establish a unified global operating model, standardised processes and a modern technology landscape as we transition away from Unilever by mid-2027. As Commercial Transformation Lead – NZ, you will prepare the New Zealand business for the successful deployment of our new systems and ways of working across Customer Development and Go-To-Market processes. Acting as the critical link between global programme teams and local commercial stakeholders, you will lead business readiness, process adoption, deployment planning, testing, training, change and go-live activities. This is a once-in-a-generation transformation role focused on business outcomes, capability uplift and organisational adoption—not technology implementation alone. What you'll be responsible for Lead NZ business readiness across Customer Development and Go-To-Market, championing the Global Template, Global Standards and the “Ice Cream Way” while driving a fit-to-standard mindset. Coordinate end-to-end readiness across pricing, promotions, customer planning, Trade Promotion Management, reporting, order-to-cash, customer management and sales execution. Validate global designs against local commercial, legal, regulatory and customer requirements, consolidating stakeholder input and identifying where localisation is genuinely required. Champion customer, pricing, product and commercial master data readiness, including data quality, cleansing, validation, governance and clear business ownership. Lead local change and adoption plans, communications, training, stakeholder engagement, and super-user and change champion networks across impacted teams. Mobilise business SMEs for User Acceptance Testing, coordinate defect triage and issue resolution, and lead commercial cutover, go-live and hypercare readiness. Serve as the primary liaison between global deployment teams and local Customer Development, Sales, Commercial Operations, Supply Chain, Finance, HR, Communications, Technology and Data stakeholders. Lead cutover activities to ensure no revenue loss across the system go live period. Managing the prioritisation of customers, EDI connection process and stock build. Run strong programme governance, maintaining readiness trackers, action plans, risk and dependency registers, decision logs, milestones and executive-ready reporting while proactively escalating and resolving issues. We're looking for someone who Has led large-scale business transformation, ERP deployment or change programmes, ideally within FMCG or consumer goods. Understands commercial and Customer Development processes, with experience in sales operations, pricing, trade promotion management, customer planning or commercial excellence. Brings strong programme leadership, change management, stakeholder influence, process improvement, risk management and executive communication skills. Can mobilise cross-functional teams through testing, deployment, cutover and adoption, balancing delivery discipline with practical problem solving. Thinks end-to-end, takes ownership for results and is comfortable working in a fast-moving, evolving organisation. Values collaboration, clarity and low-ego ways of working across global and local teams. Ideally brings SAP Order-to-Cash, TPM implementation, customer master data, commercial operations leadership or Australia and New Zealand market experience. What you'll get Alongside meaningful work and strong development, we offer a reward package that typically includes Market-competitive pay and performance related rewards Flexible ways of working Support for health, wellbeing and life outside of work Time off to rest and recharge Ongoing learning and development opportunities Specific benefits apply in New Zealand and will be discussed during the recruitment process This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! Roles with real accountability and visible impact Free to move fast, experiment and challenge how things are done Continuous learning and development as the business grows Reward linked to performance and contribution. Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business. Ready to build the future of Ice Cream? If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know. Additional information The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. #J-18808-Ljbffr