Ward Clerk

Ward Clerk, Ward 29 | Palmerston North Hospital | Permanent Part-Time (0.6 FTE) Hours of work : Friday 8 : 00am to 4 : 30pm, Saturday and Sunday 9 : 00am to 3 : 30pm, with flexibility to provide additional cover when required. Support patients, whānau, visitors, and clinical teams through high-quality reception and clerical services Benefits An encouraging learning environment where you will continue to grow and be challenged A professional and supportive culture and team setting Fulfilling and challenging work with great lifestyle options Tailored wellness programmes Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. About the Role We are looking for a Ward Clerk to join Ward 29, Planned Care, at Palmerston North Hospital. This role provides a high standard of reception, clerical, and data entry support to ensure the smooth day-to-day running of the ward. You will be the first point of contact for patients, whānau, visitors, and staff, providing professional and courteous support. Key responsibilities include answering and monitoring phone calls, greeting patients and visitors, maintaining accurate admission, discharge and transfer records, updating patient information, preparing clinical records, printing patient labels and results, sorting mail and documentation, and supporting the Charge Nurse and wider team with general clerical tasks. This is a busy and varied role where your attention to detail, confidentiality, communication skills, and ability to prioritise will help support positive patient outcomes and effective ward operations. About you Proven effective communication, listening, and interpersonal skills Computer, word processing, and data input skills The ability to prioritise and work effectively in a busy environment Excellent time management and organisational skills The ability to maintain strict confidentiality Willingness to learn and adapt positively to change Sensitivity to cultural and ethnic differences You will bring a positive, professional, and customer-focused approach to the role. Previous clerical experience and working knowledge of hospital routines would be advantageous, but are not essential. This role involves contact with children and young people. The successful applicant will be required to meet the statutory and organisational requirements for working with children, including a satisfactory police check and other safety checking processes. About the Team / Service Ward 29 sits within the Planned Care service at Te Pae Hauora o Ruahine o Tararua | MidCentral. The Ward Clerk plays an important role in supporting the Charge Nurse, clinical staff, patients, whānau, and visitors by providing reliable reception and administrative services. Te Pae Hauora o Ruahine o Tararua - MidCentral is a 350-bed hospital in the city of Palmerston North, Manawatū, a city in the Lower North Island of New Zealand. Palmerston North Hospital is a secondary hospital and offers most medical and surgical specialties with the exception of Cardiothoracic, Plastic and Neurosurgery. The hospital serves a local population of 180,000 but is the base for a regional head and neck oncology service which has responsibility for a population of 550,000 and draws patients from Whanganui, Taranaki, and Hawke's Bay. Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees. We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion. About the Location Manawatū offers the perfect blend of city convenience and rural charm. Whether you're drawn to peaceful village life, vibrant townships, or the buzz of the city, you'll find your ideal lifestyle here. It's a family-friendly region that's easy to live in and even easier to love. The region is also home to excellent schools and two tertiary institutions : Massey University and the International Pacific College. Outdoor enthusiasts are spoiled for choice - beaches, ski fields, lakes, and mountains are all within reach, along with fantastic hiking and mountain biking tracks. No traffic, an easy commute to work and a strong community feel, help achieve true work-life balance. Our central location makes it easy to explore the rest of New Zealand, whether you're heading off on a road trip or catching a short flight. For more information on living and working in the Manawatū : Manawatū & Palmerston North - Visit | Live | Study | Business Working at Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. We will review applications as received and may proceed with the recruitment process, before the closing date of this advert. Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position. #J-18808-Ljbffr