Job Description
Xero is expanding its Customer Experience team in Napier, Hawke's Bay, New Zealand. As a Customer Experience Specialist you will act as a brand ambassador and trusted advisor, delivering high-quality support across channels and helping customers unlock the full value of Xero. The role requires a proactive, empathetic approach and the ability to simplify complex information. The team works in a hybrid setup with three days in the office and two at home, starting mid-October 2026; shifts run #J-18808-Ljbffr
