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Posted 25 August, 2026

Central Reservations Specialist: Upsell & Guest Experience

Hotel Grand Chancellor
Wellington, WGN, NZ Full Time
Reference: 91a90052faf39c0e

Job Description

Hotel Grand Chancellor Wellington Central operates a busy Central Reservations hub, supporting multiple properties across New Zealand. A full-time Central Reservations Agent is sought to handle guest inquiries by phone, email and channels, while loading and updating reservations daily and reconfirming arrivals. The role includes upselling opportunities, supporting FIT and Group bookings, processing deposits, and maintaining guest histories with accuracy in a fast-paced environment. #J-18808-Ljbffr

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